• What are some of the possible sources of data for a strategic planner trying to understand her organization’s market and its segments?
A good amount of attention is given to what individual customer-patients value when they are receiving health care services.
• What is most appreciated by the customers of an organization that sells products or services only to businesses?
Think of a company that offers medical supplies and equipment to hospitals and physician practices.
• List four (4) features that would be important to such customers, and explain why you believe they are important.
- It is important that corporate strategies have synergy with its SBUs for sustainable competitive advantage.
• Identify the ways in which the corporate center may facilitate synergy among its SBUs.
• Explain the concept of “sustainable competitive advantage.”
• Compare and contrast the four generic business strategies defined by Michael Porter.
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