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Level of customer satisfaction

As an IT professional, you may find that particular user issues are beyond your ability to resolve. When those moments arise, a user’s level of satisfaction could be in jeopardy. You must be able to navigate the situation and strive to maintain user...

Business Certificates

Project Management Institute (PMI) is the leading association of professional project, program, and portfolio managers. PMI professional certifications are held by close to a million people around the world and are a widely recognized credential within the profession....
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