You are the supervisor of the department, One of your employees has been missing a lot of work. The employee has been very reliable and one of your top producers. He has been with the company for over 10 years and have never been a problem. You hate to lose the employee, but the company has a strict policy regarding attendance. In addition, his co workers are starting to grumble and suspect favoritism. How would you handle this situation? Use the 5 W and H approach to discuss. As a reminder they are Who, What, Where, When, Why and How?
Example: Who would talk to the employee? What would you say? What could be the possible consequences? Why is the employee missing a lot of work? What are possible solutions? How would your decision affect the co-workers?
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