Cardon addresses interpersonal communication and emotional intelligence in Chapter 2 of your textbook. Everyone should be mindful of the difficulties that are often present when communicating with others, whether family members, friends, co-workers, etc. After studying this chapter, complete the following:
Describe ways to ensure civility when communicating in the workplace.
Discuss your interpretation of “soft skills” that employers desire. Research this topic if you are not familiar with it.
List and explain the four (4) domains of Emotional Intelligence.