do the self-assessment exercise on page 49. What is Your Image of Managing Change?
Once completed (including calculating results), please proceed to reflect on a work-related situation, preferably where you either initiated a change (individually or as part of a team) or was a recipient of some change initiative in an organization. Proceed to discuss some of the key items identified in the self-assessment i.e. creating sense of urgency, communicating (before, during, and after), sharing information, engaging in sensemaking, articulating vision, inviting participation, explaining the proposed change, managing external pressures, resisting forces, preparing for unexpected problems, building coalition, listening to various stakeholders concerns, persuading followers, establishing realistic benchmarks, evaluating change initiative,and readdressing problems with change.
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