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Developing a Helping Relationship

Define the concepts of (One paragraph)
a. Warmth
b. Empathy
c. Explain how these qualities might be expressed in a helping relationship, particularly as it relates to clients who have a very different experience/background from you (culturally, racially, etc).
What is the difference between acceptance and tolerance? (One paragraph)
Discuss two common mistakes (that are not appropriate in a professional helping relationship) that may be challenging for you to avoid. (One paragraph)
a. Why?