Contingency Theory in Quality

Choose a quality theory and briefly describe it. (State the theory and who was responsible for it.) • How is this theory used today, what changes have occurred to it since it was developed, and/or how has it been combined with other theories? • Give an example of an organization that has successfully used this theory. The following are some of the names of contributors and contributions: Taylor, Frank, Gilbreth and Scientific Management Shewhart - Statistical Process Control (SPC) Dodge and Roming - Acceptance Sampling Military Specification (Milspec) Deming an Juarn – Quality Management Taguchi Method Schonberger, Shingo, and Hall – Total Quality Management (TQM) Malcom Baldrige Award Lean Six Sigma Contingency Theory in Quality Supply Chain Management Quality (SCMQ) Design for Quality